Gaming should be a source of fun, not stress. Fortune Games is here to help you build healthy, responsible gaming habits every step of the way.
Fortune games offers these tools free of charge to help you maintain healthy gaming habits
Set your own daily or weekly play time limit. The system will automatically notify you when your time is up.
Set a maximum daily, weekly, or monthly deposit limit to keep your spending within budget.
Temporarily close your account for a set period — anywhere from 7 days to a permanent break.
View your full session history — time played and amount spent — all in one place. Stay aware of your own habits.
The system will remind you at set intervals how long you've been playing — a simple but effective way to stay aware.
If needed, our specialist support team is ready to help. Your privacy will be fully protected.
Responsible gaming means playing in a way where you stay fully in control — of your time, your money, and your state of mind. Fortune Games believes gaming should be a healthy source of enjoyment, not a habit or a source of stress.
Online gaming and betting are growing rapidly in Bangladesh. In this environment, responsible play matters more than ever. Many people start for fun but gradually spend more time or money than they intended — it's worth staying aware before that happens.
At fortune games, Responsible Gaming isn't just a policy — it's the foundation of our platform. We want every member to stay happy and well, which is why we've built tools that put you in control of your own gaming.
Keep in mind: Gaming is entertainment. Never use it as a way to solve financial problems or win back money you've lost.
Responsible gaming doesn't mean enjoying yourself less — in fact, playing within limits makes the experience far more rewarding. Knowing you're in control makes every game more enjoyable.
You can easily activate any of the tools below from your fortune games account settings. They can be updated or turned on at any time.
Go to Account Settings > Responsible Gaming > Deposit Limits. Enter your preferred daily, weekly, or monthly maximum. Decreases take effect immediately; increases take effect after 72 hours.
Set a maximum session length in minutes. When time is up, you'll receive a notification — you can then choose to continue or take a break.
A pop-up will appear every 15, 30, 45, or 60 minutes showing your total session time, wins, and losses — keeping you informed and in control.
Take a temporary break of anywhere from 24 hours to 6 weeks. During this period you won't be able to log in or receive any marketing messages.
You can request to close your account for anywhere from 6 months to 5 years, or permanently. Accounts cannot be reactivated during a self-exclusion period.
It's not always easy to notice when gaming habits start becoming a problem. If you recognize any of the signs below, it's time to pause and seek support.
If you recognise one or more of these signs in yourself, don't wait — contact Fortune Games support or activate the self-exclusion feature. Asking for help isn't weakness; it takes courage.
Ask yourself the questions below. If you answer "Yes" to most of them, it may be time to review your gaming habits.
If three or more answers are "Yes", we encourage you to speak with our support team or take a break from gaming for now. Everything is completely confidential.
Fortune Games strictly prohibits anyone under 18 from registering. Even so, in today's digital world it's equally important for older family members to stay vigilant.
If you become aware that a minor is using Fortune Games, please notify us immediately. We will close that account without delay and arrange to return any deposited funds.
For parents: If your child shows an unusual obsession with online gaming or is spending money secretly, have an open and honest conversation with them.
Fortune games is always ready to help with any Responsible Gaming questions or concerns. Our dedicated support team is here for you.
Click the chat button at the bottom right of the website or app and get an instant response.
Write to us at support@fortunegames.app. We'll respond within 24 hours.
Contact support and mention "Responsible Gaming" for immediate assistance with gaming-related concerns.
The fortune games Responsible Gaming team is here to help — in complete confidence. There's no shame in reaching out. We're not here to judge; we're here to support.
Support Hours: Seven days a week, 24 hours a day. Support is available in Bengali.
Keep these core principles in mind whenever you play responsibly at Fortune Games.
Every successful gamer has a clear plan. Follow these steps.
Register at Fortune Games and use our responsible gaming tools for free. Stay in control, stay in the game.